About Us

Hearing solutions that are customized to each patient's individual needs.

Why Acoustic Audio?

Acoustic Audio Service is a family-owned business, established in 1957. Our founder, Stanley Thomas, held a lifelong desire to help the hearing impaired. Although Stanley passed away in January 2011, his children and grandchildren continue his legacy by pledging to you:

  • The BEST Quality
  • The BEST Service
  • The BEST Price

We believe in personal service – treating people the way we'd like to be treated. That means we provide the: Acoustic Audio Service Advantage

  • Free in-home services
  • Free office visits
  • Free cleanings
  • Free re-screenings
  • Free reprogramming
  • Free consulting
  • Free cleaning supplies

We service virtually all makes and models of hearing devices. 
And we accept most insurance programs.
 

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the South Bend, Goshen, Three Rivers, Anderson, and Elkhart, IN communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. comprehensive evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.